Due to the current situation and thus the increased volume of requests, the warranty extension process may be extended. We want to ensure that every customer will have the option to extend the warranty. We encourage you to follow the website (https://kross.eu/en/lifetime-warranty).
The frame is the most important part of a bicycle, the nature, safety and comfort of riding depend on it
That is why we give you a LIFETIME WARRANTY on steel and aluminum frames, and the warranty on carbon frames and full suspension can be extended up to 5 years!